{"id":12533,"date":"2024-05-04T17:11:05","date_gmt":"2024-05-04T15:11:05","guid":{"rendered":"https:\/\/puzzle-your-mind.de\/?page_id=12533"},"modified":"2026-01-14T11:52:37","modified_gmt":"2026-01-14T10:52:37","slug":"retoure","status":"publish","type":"page","link":"https:\/\/puzzle-your-mind.de\/en\/retoure\/","title":{"rendered":"Retoure"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"12533\" class=\"elementor elementor-12533\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-af9f5d4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"af9f5d4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f3e65ad\" data-id=\"f3e65ad\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aa4539d elementor-widget elementor-widget-heading\" data-id=\"aa4539d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Retoure \/ R\u00fcckgabebedingungen<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be590bc elementor-widget elementor-widget-spacer\" data-id=\"be590bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-0464882 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0464882\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4f35d9d\" data-id=\"4f35d9d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4c58d24 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"4c58d24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-size: 14pt;\"><b>Liebe PUZZLEYOURMIND Community,<\/b><\/span><\/p><p>um unsere Situation besser nachvollziehen zu k\u00f6nnen, sprechen wir ganz offen und transparent mit euch.<\/p><p>R\u00fccksendungen bedeuten f\u00fcr uns als kleines Unternehmen hohe Kosten, die von den Portoausgaben \u00fcber unser Retourenmanagement bis hin zu logistischen Aufgaben wie der Bearbeitung der R\u00fccksendungen reichen. Auch aus Nachhaltigkeitsgr\u00fcnden m\u00f6chten wir die Retouren so gering wie nur m\u00f6glich halten.<\/p><p><b>Bitte verstehe, dass wir die Kosten deiner R\u00fccksendung daher nicht \u00fcbernehmen k\u00f6nnen.<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-317b4e9 elementor-widget elementor-widget-spacer\" data-id=\"317b4e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-203a126 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"203a126\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-32bc467\" data-id=\"32bc467\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-38fd645 elementor-widget elementor-widget-heading\" data-id=\"38fd645\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><u>So funktioniert der Retourenprozess: (Die R\u00fcckgabefrist betr\u00e4gt 30 Tage)<\/u><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25795f7 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"25795f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><u>Hinweis<\/u><\/strong>: Bitte beachte, dass bei der Bedruckung unserer Ware ein leicht s\u00e4uerlicher Geruch entstehen kann. Dieser Geruch ist <u>kein chemischer<\/u> Geruch. Wir nutzen f\u00fcr den Druck besonders umweltschonende Tinten auf Wasserbasis und anstelle von giftigen Chemikalien besteht die Fixierl\u00f6sung auf Essig-Basis. Aber keine Sorge, der Geruch verfliegt <u><b>nach der ersten W\u00e4sche!<\/b><\/u><\/p><p><u>Du m\u00f6chtest dennoch deinen Artikel retounieren, dann befolge die nachfolgenden Schritte:<\/u><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb77f37 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"cb77f37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li data-start=\"156\" data-end=\"260\"><p data-start=\"159\" data-end=\"260\">Verpacke den Artikel sorgf\u00e4ltig. Dabei kannst Du gerne wieder die Originalverpackung verwenden.<\/p><\/li><li data-start=\"262\" data-end=\"400\"><p data-start=\"265\" data-end=\"400\">Lege bitte die Bestellnummer bei, die Du in der Bestellbest\u00e4tigung erhalten hast. So k\u00f6nnen wir Deine Retoure eindeutig zuordnen.<\/p><\/li><li data-start=\"402\" data-end=\"526\"><p data-start=\"405\" data-end=\"526\">Frankiere die Retoure ausreichend und bewahre den Sendungsbeleg gut auf. So kann Deine Retoure nachverfolgt werden.<\/p><\/li><li data-start=\"528\" data-end=\"574\"><p data-start=\"531\" data-end=\"574\">Sende dein Paket an folgende Adresse:<\/p><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0fae17 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"d0fae17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em>PUZZLEYOURMIND<\/em><\/p><p><em>Robin Kuri<\/em><\/p><p><em>Kastanienstra\u00dfe 4<\/em><\/p><p><em>87471 Durach<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b69e21b color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"b69e21b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>5. Sobald wir die Retoure erhalten haben, erstatten wir Dir den Kaufbetrag innerhalb von 30 Tagen zur\u00fcck.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e45410 elementor-widget elementor-widget-spacer\" data-id=\"5e45410\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-c036d2c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c036d2c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9edc1e3\" data-id=\"9edc1e3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a71d17f elementor-widget elementor-widget-heading\" data-id=\"a71d17f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><u>Reklamation<\/u><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42c760f color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"42c760f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div 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mit<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12533","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Retoure | PUZZLEYOURMIND<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/puzzle-your-mind.de\/en\/retoure\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Retoure | PUZZLEYOURMIND\" \/>\n<meta property=\"og:description\" content=\"Retoure \/ R\u00fcckgabebedingungen Liebe PUZZLEYOURMIND Community, um unsere Situation besser nachvollziehen zu k\u00f6nnen, sprechen wir ganz offen und 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